Return Eligibility

Returns are accepted within 14 days of delivery, provided the product is unopened, unused, and in its original packaging. To initiate a return, please contact our support team at info@Painfree creams.com.

Return Process

Once your return is approved, the product must be shipped back to our designated address. Return shipping costs are the customer's responsibility, unless the product was damaged or defective upon receipt.

Refunds

Once we have received and inspected the returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

Exchanges

If you wish to exchange a product, please contact us to arrange a suitable replacement. Exchange requests are subject to stock availability.

Non-returnable Items

Certain items cannot be returned, including products that have been opened and used.

Cancellations

Orders can be cancelled within 2 hours of purchase, provided they have not yet been shipped. Contact us to cancel.

Contact

For questions regarding returns or refunds, please contact us at info@Painfree creams.com.